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| Quality is important to businesses but can be quite hard to define. A good definition of quality is: |
| “Quality is about meeting the needs and expectations of customers” |
| Customers want quality that is appropriate to the price that they are prepared to pay and the level of competition in the market. |
| Key aspects of quality for the customer include: |
| Good design – looks and style |
| Good functionality – it does the job well |
| Reliable – acceptable level of breakdowns or failure |
| Consistency |
| Durable – lasts as long as it should |
| Good after sales service |
| Value for money |
| ‘Value for money’ is especially important, because in most markets there is room for products of different overall levels of quality, and the customer must be satisfied that the price fairly reflects the quality. |
| Why quality is important to a growing business |
| Because, good quality helps determine a firm’s success in a way: |
| Customer loyalty – they return, make repeat purchases and recommend the product or service to others.
Strong brand reputation for quality
Retailers want to stock the product |
| In all aspects we have a large team for control their product’s quality. Bharat Agro has our own well
Equipped Laboratories where we work for product development and quality control for Indian agricultural communities |
| Motto of quality control department is to provide the best quality products. |
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| Bio Products Analysis |
Inorganic Fertilizers Analysis |
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| Quantitative Analysis |
Soil Analysis |
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